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Solution to Multimedia Emergency Command and Dispatch System
Solution to Multimedia Emergency Command and Dispatch System
2023-03-16

Waisite Multimedia Emergency Command and Dispatch System is the next generation multimedia command and dispatch communication overall solution launched by Waisite Network Co., Ltd. This system can help command and dispatch personnel achieve command and dispatch through multimedia, and can be highly integrated with various business systems, improving the intelligence and automation level of command and dispatch.

Product Features

1. Intelligent multimedia scheduling

The multimedia emergency command and dispatch system provides users with comprehensive multimedia communication methods including voice, video, and data. It allows commanders to not only issue various dispatch commands through voice, but also have a faster and more comprehensive understanding of the development of the situation through images, videos, and various on-site feedback data. It allows commanders to adjust their decisions in a timely manner and quickly release instructions to relevant personnel.

Through the API interface of the multimedia emergency command and dispatch system system, various business systems can be connected with the multimedia emergency command and dispatch system, achieving automatic data processing and automatic dispatch command issuance according to the emergency plan. The multimedia emergency command and dispatch system can also achieve automation of command and control by connecting various sensors, controllers, and other devices as needed.

2. Distributed applications and flexible deployment

The multimedia emergency command and dispatch system can utilize various wired and wireless networks such as fiber optic, metropolitan area network, VPN private network, Wi Fi, satellite, WiMAX, LTE, etc. as bearer networks to adapt to communication requirements in different environments and achieve cross regional distributed deployment. The multimedia emergency command and dispatch system allows for the main and sub dispatch stations, which can assign different dispatch permissions and resources to all levels of dispatch stations. Through this unified management and hierarchical dispatch method, the efficiency of dispatch is improved, and different departments can work together efficiently to meet the communication needs of large-scale modern command and dispatch across regions and departments in the new situation.

3. Mobility and Mobility Applications

The multimedia emergency command and dispatch system can deploy core equipment to emergency communication vehicles, achieve communication through wireless networks such as satellite, Wi Fi, WiMAX, LTE, GSM/CDMA, etc., and form an overall mobile deployment system in conjunction with rich mobile wireless terminals such as vehicle mounted stations, handheld stations, individual backpacks, PDAs, etc. The onboard multimedia emergency command and dispatch system can quickly deploy with vehicles, meeting the command and dispatch communication needs of non fixed areas such as the battlefield, emergency rescue and disaster relief, and handling emergencies.

4. Integrated communication platform

The multimedia emergency command and dispatching system can not only realize internal communication, but also realize interconnection with multiple communication internetworking through various gateways, and realize interconnection with traditional communication internetworking such as PSTN fixed telephone, GSM/CDMA mobile phone, PBX communication private network, NGN communication platform, traditional interphone, Tetra and GOTA digital trunking interphone system. This enables the multimedia emergency command and dispatch system to quickly connect non internal personnel to the multimedia emergency command and dispatch system, achieving unified dispatch and command, and meeting the needs of collaborative work among multiple departments.

5. Higher system reliability

The core equipment of the multimedia emergency command and dispatch system - the dispatch machine of the multimedia emergency command and dispatch system can support dual or multi machine hot backup. In the event of a failure of the main machine, the backup device can automatically replace the main machine, and the switching process does not require manual intervention. The multimedia emergency command and dispatch system can also configure multiple communication lines with different media to achieve mutual backup of multiple lines. The system can automatically select available lines to complete communication routing.

The multimedia emergency command and dispatch system has comprehensive log data, which can record various data information such as administrator operations, CDR, alarms, etc. Through the recording server, calls can also be recorded. These data can provide conditions for users to trace operations and provide the possibility for command replay.

Application Description

Application Mode 1: Multimedia Command and Dispatch

The multimedia emergency command and dispatch system can be applied to the command and dispatch of various job sites. The multimedia emergency command and dispatch system not only supports basic voice communication of the system, but also allows the dispatch center to communicate and interact with operators through comprehensive multimedia methods such as video, data, and text messages, meeting the command and dispatch needs of various complex environments. The system can be interconnected with PSTN networks through devices such as DCVG-208-FMC wireless gateway and DCVG fixed network relay gateway, meeting the needs of accessing mobile phones and fixed network users. The rich types of terminals can meet the user's needs for different environments such as fixed positions, mobile personnel, and vehicle equipment. According to the nature of the personnel's job, terminals such as IP dispatch phones, handheld terminals, and vehicle mounted stations can be configured.

Integrated operation and dispatch: The multimedia emergency command and dispatch system includes all the functions of traditional voice. The system is usually used as an administrative office phone, and the dispatch and command function can be used at any time through the dispatch console when needed.

Basic call function: The dispatch center can communicate with all fixed position personnel, mobile personnel, and vehicles.

Quick teleconference: Using the dispatch desk, a teleconference can be quickly held, and meeting members can be pre-set or temporarily designated. Through devices such as DCVG-208-FMC wireless gateway and DCVG fixed network relay gateway, it can also be interconnected with mobile phones and fixed telephones; Enable dispatchers and operators to use any type of communication device to participate in scheduling meetings, meeting communication needs in handling emergencies.

Real time video monitoring: If a video capture terminal is deployed in the system, the dispatch console can link with the video terminal through a communication interface, initiate or receive calls, and simultaneously call up the on-site video screen to increase understanding of the on-site situation and provide on-site basis for command decision-making.

Text instruction scheduling: The dispatch center can send text messages to the dispatch terminal through the dispatch console. With this function, dispatchers can quickly publish job plans and end users can access them at any time. In situations where strong noise interference is not conducive to voice communication, text instruction scheduling can be used as an alternative scheduling method for voice.

On site data communication: The intelligent dispatch terminal has data communication function, which can be interconnected with job management or database systems, and can query, record, and transmit data anytime and anywhere.

Scheduling data storage: The system can record voice, video, images, and text during the scheduling process, which can serve as an important basis for command replay.

Application Mode 2: Vehicle Emergency Dispatch

The vehicle dispatch system is composed of communication equipment such as the vehicle wireless system, dispatch machine, dispatch console, gateway, etc. The entire vehicle body is a complete dispatch and command system. After the vehicle arrives at the designated location, it can quickly start working and achieve multimedia network communication of voice, data, and video within wireless coverage.

Flexible deployment: The emergency communication vehicle contains all the equipment of the dispatch system, which can quickly reach the designated location and establish an on-site communication network.

Various communication modes: the emergency communication vehicle can not only realize terminal access through WiMAX and base station, but also connect with PSTN internetworking through GSM/CDMA wireless relay gateway. By using satellite communication equipment, a wider range of communication can be achieved.

Collaborative command and scheduling: The vehicle dispatch center can not only work independently, but also collaborate with fixed deployment command centers to achieve the goal of global unified command and scheduling.

On site video feedback: The video capture terminal installed on the vehicle can also communicate with the dispatch station through the interface of the vehicle platform, enabling video to follow the vehicle for mobile collection. Through the video terminal installed on the vehicle, both the vehicle dispatching station and the command center can stay informed of the on-site dynamics through video at any time.

High power public address broadcasting: By connecting to the high-power public address equipment on the vehicle station, public address can be conducted on-site.

Application Mode 3: Cluster Intercom

The multimedia emergency command and dispatch system not only supports multimedia command and dispatch such as emergency meetings, video linkage, and text messages, but also provides users with a working mode compatible with the cluster intercom system. Users can achieve half duplex communication by simply pressing the PTT button on the handheld terminal or vehicle console or picking up the handle of the IP phone. By using the multimedia emergency command and dispatch system cluster intercom function, in addition to the internal communication terminals and wireless clusters of the system, traditional communication networks such as PSTN can also be accessed.

Professional intercom terminals: dedicated IP scheduling phones, industrial grade PTT intercom handheld platforms, and car mounted platforms can meet the needs of different users. PDA, individual backpack and other intelligent terminals can not only achieve cluster intercom function, but also achieve data, image, and image acquisition function.

Continuing usage habits: The usage of the multimedia emergency command and dispatch system cluster intercom system is exactly the same as the traditional PTT usage of cluster intercom, without changing user usage habits and making it easier for users to accept.

Flexible group division: The system can flexibly divide intercom groups without affecting each other. Not only can dispatchers change user group members, but authorized terminals can also switch between groups independently.

Multiple internetworking: the cluster function of the multimedia emergency command and dispatching system can realize the intercommunication between wired and wireless terminals, and can be interconnected with common cluster systems such as Tetra, GOTA, etc., to realize the interconnection and interworking of different frequency networks.

success cases

Air Force Digital Station Multimedia Emergency Command and Dispatch System (Confidential)

Beijing Military Region "Peace Mission 2010" Emergency Command and Dispatch System (Confidential)

Emergency Command and Dispatch System of the Military Transportation Department of the General Logistics Department of the People's Liberation Army (confidential)

Emergency Command and Dispatch System of the Forest Fire Prevention Office of the State Forestry Administration

Guangdong Mobile Asian Games Communication Support Emergency Command and Dispatch System

Heilongjiang Qimei Group Emergency Command and Dispatch System

Middling coal Group Shanxi Golden Ocean Emergency Command and Dispatch System

Emergency Dispatching System of Haidian District Government in Beijing

The VoIP voice system for the entire district of 76 committees and bureaus of Haidian District Government in Beijing

Henan Provincial Family Planning Commission Provincial VoIP Voice System

Guangxi Industrial and Commercial Secondary Network Voice System

Public security voice systems in Zhoukou, Xinyang, Jiyuan, Shangqiu, Zhumadian, Nanyang, and other areas of Henan Province

Nanjing Dahe Group National VoIP Voice System

TESCO (Global 500) China VoIP Voice System

Gansu Provincial Department of Justice Secondary Network Voice System

Heilongjiang Mudanjiang Public Security Fourth Level Network Voice System

Shanxi Jincheng Public Security Fourth Level Network Voice System

Shaanxi Yulin Public Security Fourth Level Network Voice System

The fourth level network voice system in Jinxian County and Nanchang County, Nanchang City, Jiangxi Province

Hubei Jingmen Public Security Fourth Level Network Voice System

Shandong Linyi Public Security and Traffic Police Level 3 and 4 Network Voice System

Hebei Unicom billing network node access voice system

VoIP voice system for the secondary network of Jiangsu Grain Bureau

Changshu Xinrui Optics VoIP Voice System


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